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drugstore.com inc. Reports Results for the First Quarter of 2008


- Company Delivers Record Quarterly Net Revenues and Strong Gross Margins of 24%, Up 150 Basis Points Year-Over-Year
- Key Internal Promotions, New Senior Director of Operations and Resignation of There du Pont Announced

BELLEVUE, Wash., May 5, 2008 /PRNewswire-FirstCall via COMTEX News Network/ -- drugstore.com, inc. (Nasdaq: DSCM), a leading online provider of health, beauty, vision, and pharmacy products, today announced its financial results for the first quarter ended March 30, 2008. The company reported record quarterly net sales of $120.6 million, up 10% year-over-year and driven by over-the-counter (OTC) order growth, and a net loss of $2.7 million, or $0.03 per share. The company achieved strong gross margins of 24.0% and positive adjusted EBITDA of $2.0 million, an improvement of approximately $900,000 from the first quarter of 2007. Adjusted EBITDA is a non-GAAP financial measure defined as earnings before interest, taxes, depreciation, and amortization of intangible assets and non-cash marketing expense, adjusted to exclude the impact of stock-based compensation expense.

(Logo: http://www.newscom.com/cgi-bin/prnh/20070813/AQM043LOGO)

"The first quarter of 2008 demonstrates that we are executing on our strategy -- delivering core OTC (1) sales growth of 15.5%, growing Beauty.com 38% year-over-year while expanding overall gross margins by 150 basis points year-over-year," said Dawn Lepore, chief executive officer and chairman of the board of drugstore.com, inc. "We believe our revenue growth was ahead of current ecommerce trends in OTC and prestige beauty, offering evidence that we can drive growth even in a tougher economic environment without sacrificing margin. Additionally, we are pleased with the benefits we are seeing from our improved operational efficiencies and grew contribution margin dollars 22% year-over-year, exceeding $20.0 million for the first time in company history. Based on growing sales and expanding margins, we reported positive adjusted EBITDA that almost doubled from the first quarter of 2007, despite investing over $1.3 million on our profitability initiatives."

"Beauty.com remains key to our strategy and since the beginning of the year, we have added a record 31 new prestige brands compared to 50 brands in all of fiscal 2007. Profitability remains our top priority and we will continue to drive margin expansion and improve operational efficiencies throughout 2008- targeting to exit the year with gross margins above 26%, adjusted EBITDA margins between 5-6% and GAAP profitability for the full year," concluded Ms. Lepore.

The Company also announced today that chief financial officer, There du Pont will be resigning to run a private foundation effective May 29. Mr. du Pont will continue as a consultant for the company until the end of August. To replace Mr. du Pont, drugstore.com is promoting two senior financial executives effective May 29, 2008 -- Rob Potter, current Vice President, Chief Accountant, will be Vice President, Chief Accounting Officer and Tracy Wright, current Vice President of Financial Planning and Analysis, will be Vice President, Chief Finance Officer.

"Rob and Tracy have each been with drugstore.com over four years and have stepped up to spearhead the finance team," explained Ms. Lepore. "They share over 34 years of combined corporate finance experience and I feel very confident that they are the right team to lead our finance organization. We have also recently hired Jon Axelsson from Wawa, Inc. who brings over 20 years of experience in warehousing and transportation operations, to take over There's operational responsibilities and to continue to drive margin improvement. Jon has an impressive background from Wawa, Federal Express, UPS, and QVC, and will serve as Senior Director of Operations. We thank There for his contributions and wish him success in his new role."

GAAP net loss for the first quarter of 2008 was $2.7 million, or $0.03 per share, compared to a net loss of $3.8 million, or $0.04 per share, for the first quarter of 2007. The first quarter losses include $2.1 million and $2.4 million, in non-cash stock-based compensation expense for 2008 and 2007, respectively.

Outlook for Second Quarter 2008 and Revised 2008 Outlook

For the second quarter of 2008, the company is targeting net sales in the range of $118.0 million to $122.0 million, net loss in the range of $2.0 million to $3.0 million, and adjusted EBITDA in the range of $2.0 million to $3.0 million. Second quarter adjusted EBITDA guidance includes a $1.0 million in consulting services associated with profitability initiatives, which will result in improved margins throughout the remainder of 2008.

Due to a challenging economic environment, drugstore.com is revising initial fiscal year 2008 guidance. The company is now targeting net sales in the range of $490.0 million to $500.0 million, net income (loss) in the range of $(3.0) million to $1.0 million, and adjusted EBITDA in the range of $16.0 million to $20.0 million.

    Financial and Operational Highlights for the First Quarter of 2008
    (All comparisons are made to the first quarter of 2007)

    Key Financial Highlights:

    -- Gross margins for the quarter increased 150 basis points to 24.0%.
    -- Total contribution margin dollars increased by over 22% for the quarter
       and exceeded $20.0 million for the first time in company history.
    -- Total orders grew by nearly 8% to 1.6 million, while contribution
       margin dollars per order grew almost 14% to approximately $13.
    -- Cash, cash equivalents and marketable securities were $34.7 million at
       quarter end.


    Net Sales Summary:

    -- Core OTC (1) revenues grew by approximately 16% to $64.4 million in the
       quarter. OTC net sales grew by over 15% to $64.9 million.
    -- Vision net sales grew approximately 14% to $15.4 million.
    -- Local pick-up pharmacy net sales were up approximately 6% to
       $28.1 million.
    -- Mail-order pharmacy net sales were down to $12.3 million, while
       contribution margins dollars increased approximately 16%.
    -- Average net sales per order were $76 for the quarter.  Average net
       sales per order increased to $58 for OTC, grew 12% to $108 for vision,
       and were $106 for local pick-up pharmacy and $164 for mail-order
       pharmacy.
    -- Net sales from repeat customers(2) represented 81% of net sales.


    Key Customer Milestones:

    -- We served approximately 374,000 new customers during the quarter, an
       11% increase over the prior year.
    -- We have now served nearly 10.2 million customers since inception.
    -- The number of active customers (3) was 2.6 million.


    1.  Core OTC net sales is a non-GAAP financial measure that excludes from
        OTC net sales the company's Custom Nutrition Services ("CNS") net
        sales. CNS sales are generated by sales of customized vitamins through
        the company's CNS subsidiary.  Prior to December 31, 2005, all CNS
        sales were recognized on a gross basis, net of promotional discounts,
        cancellations, rebates and returns allowances. Under the terms of the
        company's December 31, 2005 fulfillment agreement with Weil Lifestyle,
        LLC (Weil), the company recognizes on a net basis the revenue
        associated with the fulfillment of customized vitamins sold through
        its fulfillment agreement with Weil. A reconciliation of OTC net sales
        to core OTC net sales is included in the financial data accompanying
        this press release.
    2.  Net sales from repeat customers exclude Weil-related CNS net sales and
        reflect only the activity of customers making purchases through the
        Web sites of drugstore.com and its subsidiaries.
    3.  Active customer base reflects those customers who have purchased at
        least once within the last 12 months. Both the active customer base (a
        trailing 12-month number) and average annual spend per active customer
        exclude net sales and orders generated by the company's CNS
        fulfillment relationship with Weil, and reflect only the activity of
        customers making purchases through the Web sites of drugstore.com and
        its subsidiaries.


Conference Call

Investors, analysts, and other interested parties are invited to join the drugstore.com, inc. quarterly conference call on May 5, 2008 at 5:00 p.m. ET (2:00 p.m. PT). To participate, callers should dial 800-240-6709 (international callers should dial 303-262-2141) five minutes beforehand. Investors may also listen to the conference call live at http://investor.drugstore.com/, by clicking on the "audio" hyperlink. A replay of the call will be available through Wednesday, May 7, 2008 by dialing 800-405-2236 (enter pass code 11112232#) or internationally at 303-590-3000 (enter pass code 11112232#) beginning two hours after completion of the call.

Non-GAAP Measures

To supplement the consolidated financial statements presented in accordance with GAAP, drugstore.com, inc. uses the non-GAAP measure of adjusted EBITDA, defined as earnings before interest, taxes, depreciation, and amortization of intangible assets and non-cash marketing expenses, adjusted to exclude the impact of stock-based compensation expense. This non-GAAP measure is provided to enhance the user's overall understanding of the company's current financial performance. Management believes that adjusted EBITDA, as defined, provides useful information to the company and to investors by excluding certain items that may not be indicative of the company's core operating results. In addition, because drugstore.com, inc. has historically provided adjusted EBITDA measures to investors, management believes that including adjusted EBITDA measures provides consistency in the company's financial reporting. However, adjusted EBITDA should not be considered in isolation, or as a substitute for, or as superior to, net income/loss, cash flows, or other consolidated income/loss or cash flow data prepared in accordance with GAAP, or as a measure of the company's profitability or liquidity. Although adjusted EBITDA is frequently used as a measure of operating performance, it is not necessarily comparable to other similarly titled captions of other companies due to differences in methods of calculation. Net income/loss is the closest financial measure prepared by the company in accordance with GAAP in terms of comparability to adjusted EBITDA. A reconciliation of adjusted EBITDA to net income/loss is included with the financial statements attached to this release.

drugstore.com, inc. also uses non-GAAP measures in which CNS sales are excluded from OTC segment sales data. This non-GAAP measure is provided to enhance the user's overall understanding of the company's financial performance in the OTC segment. Management believes that these reporting metrics provide useful information to the company and to investors by excluding certain items that may not be indicative of the company's core operating results in the OTC segment. By excluding CNS sales from OTC sales data, the company can more effectively assess the buying behavior of, and the company's financial performance with respect to, its own core OTC customers (those customers making nonprescription purchases through Web sites owned by drugstore.com, inc. and its subsidiaries). However, these non-GAAP measures should not be considered in isolation, or as a substitute for, or as superior to, OTC segment sales data prepared in accordance with GAAP, or as a measure of the company's overall performance in the OTC segment. OTC segment sales measures are the closest financial measures prepared by the company in accordance with GAAP in terms of comparability to OTC segment sales measures that exclude CNS sales.

About drugstore.com, inc.

drugstore.com, inc. (Nasdaq: DSCM) is a leading online provider of health, beauty, vision, and pharmacy products. Our portfolio of brands includes: drugstore.com(TM), Beauty.com(TM) and VisionDirect.com(TM). All are accessible from http://www.drugstore.com and provide a convenient, private, and informative shopping experience while offering a wide assortment of more than 30,000 products at competitive prices.

The drugstore.com pharmacy is certified by the National Association of Boards of Pharmacy (NABP) as a Verified Internet Pharmacy Practice Site (VIPPS) and operates in compliance with federal and state laws and regulations in the United States.

The financial results contained in this press release are preliminary and unaudited. In addition, this press release contains forward-looking statements regarding future events or the future financial and operational performance of drugstore.com, inc. Words such as "target," "expect," "believe," "may," "will," "focus," "continue," "would," "should," and similar expressions, are intended to identify forward-looking statements. Forward-looking statements are based on current expectations, are not guarantees of future performance and involve assumptions, risks, and uncertainties. Actual performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such differences could include, among other things: effects of changes in the economy, changes in consumer spending, fluctuations in the stock market, changes affecting the Internet, online retailing and advertising, difficulties establishing our brand, and building a critical mass of customers, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, risks related to business combinations and strategic alliances, possible tax liabilities relating to the collection of sales tax, consumer trends, the level of competition, seasonality, the timing and success of expansion efforts, changes in senior management, risks related to systems interruptions, possible governmental regulation and the ability to manage a growing business. Additional information regarding factors that potentially could affect the business, financial condition and operating results of drugstore.com, inc. is included in the company's periodic filings with the SEC on Forms 10-K, 10-Q and 8-K. drugstore.com, inc. expressly disclaims any intent or obligation to update any forward-looking statement, except as otherwise specifically stated by it.



                             drugstore.com, inc.
                    Consolidated Statements of Operations
               (in thousands, except share and per share data)
                                 (unaudited)

                                                      Three Months Ended
                                                    March 30,      April 1,
                                                      2008          2007

    Net sales                                       $120,637       $109,765

    Costs and expenses: (1) (2)
      Cost of sales                                   91,723         85,062
      Fulfillment and order processing                12,150         10,974
      Marketing and sales                              8,886          8,089
      Technology and content                           5,203          4,715
      General and administrative                       5,394          4,709
      Amortization of intangible assets                  245            444
        Total costs and expenses                     123,601        113,993

    Operating loss                                    (2,964)        (4,228)
    Interest income, net                                 279            450
    Net loss                                         $(2,685)       $(3,778)

    Basic and diluted net loss per share              $(0.03)        $(0.04)

    Weighted average shares outstanding
     used to  compute basic and diluted
     net loss per share                           96,392,737     94,500,129

    _________
    (1) Set forth below are the amounts of stock-based compensation by
    operating function recorded in the Statements of Operations:

    Fulfillment and order processing                    $185           $275
    Marketing and sales                                  315            414
    Technology and content                               358            358
    General and administrative                         1,226          1,384
                                                      $2,084         $2,431

    (2) Set forth below are the amounts of depreciation by operating function
    recorded in the Statements of Operations:

    Fulfillment and order processing                    $458           $463
    Marketing and sales                                    1              1
    Technology and content                             1,505          1,323
    General and administrative                           112            104
                                                      $2,076         $1,891



    SUPPLEMENTAL INFORMATION: Gross Profit and Gross Margin Information:

                                                       Three Months Ended
                                                     March 30,      April 1,
    (In thousands, unless otherwise indicated)         2008          2007

    Net sales                                       $120,637       $109,765
    Cost of sales                                     91,723         85,062
    Gross profit                                     $28,914        $24,703
    Gross margin                                       24.0%          22.5%




    SUPPLEMENTAL INFORMATION: Reconciliation of OTC net sales, cost of sales,
    gross profit, gross margin, variable order costs, and contribution margin
    to Core OTC net sales, cost of sales, gross profit, gross margin, variable
    order costs and contribution margin (See Note 3 below):

                                                       Three Months Ended
                                                    March 30,       April 1,
                                                      2008            2007
                                                         (In thousands)
    Over-the-Counter (OTC):
    Net sales                                        $64,851        $56,262
    CNS                                                  476            503
        Core OTC net sales                           $64,375        $55,759

    Cost of sales                                    $45,013        $39,651
    CNS                                                   37             27
        Core OTC cost of sales                       $44,976        $39,624

    Gross profit                                      19,838         16,611
    CNS                                                  439            476
        Core OTC gross profit                        $19,399        $16,135

    Gross margin                                       30.6%          29.5%
    CNS                                                92.2%          94.6%
        Core OTC gross margin                          30.1%          28.9%

    Variable order costs                              $5,965         $5,368
    CNS                                                  139            170
        Core OTC variable order costs                 $5,826         $5,198

    Contribution margin                               13,873         11,243
    CNS                                                  300            306
        Core OTC contribution margin                 $13,573        $10,937

    NOTE 3: Supplemental information related to the company's Core OTC net
    sales, cost of sales, gross profit, gross margin, variable order costs and
    contribution margin for the three months ended March 30, 2008 and April 1,
    2007 is presented for informational purposes only and is not prepared in
    accordance with generally accepted accounting principles. On December 31,
    2005, we entered into a fulfillment agreement with Weil Lifestyles, LLC,
    resulting in Weil-related CNS net sales (which make up the substantial
    majority of CNS net sales) being recorded on a net basis after that date.
    All CNS sales were previously recorded on a gross basis.



    SUPPLEMENTAL INFORMATION: Segment Information:

                                                      Three Months Ended
                                                    March 30,      April 1,
                                                       2008          2007
    Net sales:
    Over-the-Counter (OTC)                           $64,851        $56,262
    Vision                                            15,436         13,552
    Mail-order pharmacy                               12,281         13,478
    Local pick-up pharmacy                            28,069         26,473
                                                    $120,637       $109,765
    Cost of sales:
    Over-the-Counter (OTC)                           $45,013        $39,651
    Vision                                            12,028         10,496
    Mail-order pharmacy                               10,142         11,313
    Local pick-up pharmacy                            24,540         23,602
                                                     $91,723        $85,062
    Gross profit:
    Over-the-Counter (OTC)                            19,838         16,611
    Vision                                             3,408          3,056
    Mail-order pharmacy                                2,139          2,165
    Local pick-up pharmacy                             3,529          2,871
                                                     $28,914        $24,703
    Gross margin:
    Over-the-Counter (OTC)                             30.6%          29.5%
    Vision                                             22.1%          22.6%
    Mail-order pharmacy                                17.4%          16.1%
    Local pick-up pharmacy                             12.6%          10.8%
                                                       24.0%          22.5%
    Variable order costs:
    Over-the-Counter (OTC)                            $5,965         $5,368
    Vision                                               743            648
    Mail-order pharmacy                                  929          1,120
    Local pick-up pharmacy                             1,150          1,088
                                                       8,787          8,224
    Contribution margin:
    Over-the-Counter (OTC)                           $13,873        $11,243
    Vision                                             2,665          2,408
    Mail-order pharmacy                                1,210          1,045
    Local pick-up pharmacy                             2,379          1,783
                                                     $20,127        $16,479




    SUPPLEMENTAL INFORMATION: Reconciliation of Net Income (Loss) to Adjusted
    EBITDA (See Note 4 below):

                                                       Three Months Ended
                                                    March 30,       April 1,
    (In thousands, unless otherwise indicated)         2008           2007

    Net income (loss)                               $(2,685)       $(3,778)
    Amortization of intangible assets                   245            444
    Amortization of non-cash marketing                  573            572
    Stock-based compensation                          2,084          2,431
    Depreciation                                      2,076          1,891
    Interest income, net                               (279)          (450)
        Adjusted EBITDA                              $2,014         $1,110

    NOTE 4: Supplemental information related to the company's adjusted EBITDA
    for the three months ended March 30, 2008 and April 1, 2007 is presented
    for informational purposes only and is not prepared in accordance with
    generally accepted accounting principles. Adjusted EBITDA is defined as
    earnings before taxes, depreciation, and amortization of intangible assets
    and non-cash marketing expense, adjusted to exclude the impact of
    stock-based compensation expense.


    SUPPLEMENTAL INFORMATION: Reconciliation of Forecasted Q2 2008 and FY 2008
    Net Income (Loss) Range to Forecasted Q2 2008 and FY 2008 Adjusted EBITDA
    Range


    Range Calculated As:        Three Months Ended       Twelve Months Ended
                                  June 29, 2008            December 28, 2008
    (In thousands, unless
      otherwise indicated)
                              Range High  Range Low      Range High  Range Low

    Net income (loss)         $(2,000)    $(3,000)        $1,000     $(3,000)
    Amortization of
     intangible assets            250         250            900         900
    Amortization of non-cash
     marketing                    575         575          2,300       2,300
    Stock-based compensation    2,000       2,000          7,500       7,500
    Depreciation                2,500       2,500          9,750       9,750
    Interest income, net         (325)       (325)        (1,450)     (1,450)
        Adjusted EBITDA        $3,000      $2,000        $20,000     $16,000




                             drugstore.com, inc.
                         Consolidated Balance Sheets
                      (in thousands, except share data)

                                                    March 30,     December 30,
                                                      2008           2007
                                                   (unaudited)     (audited)
    ASSETS
    Current assets:
      Cash and cash equivalents                      $20,648        $18,572
      Marketable securities                           14,064         17,677
      Accounts receivable, net of allowances          38,855         38,063
      Inventories                                     30,027         31,501
      Prepaid marketing expenses                       2,321          2,327
      Other current assets                             3,410          3,605
        Total current assets                         109,325        111,745

    Fixed assets, net                                 28,699         25,501
    Other intangible assets, net                       4,353          4,598
    Goodwill                                          32,202         32,202
    Prepaid marketing expenses and other                 794          1,362
        Total assets                                $175,373       $175,408

    LIABILITIES AND STOCKHOLDERS' EQUITY
    Current liabilities:
      Accounts payable                               $59,796        $61,414
      Accrued compensation                             3,434          4,657
      Accrued marketing expenses                       4,034          3,988
      Other current liabilities                        3,977          4,312
      Current portion of long-term debt                2,935          3,179
        Total current liabilities                     74,176         77,550

    Long-term debt, less current portion               4,571          1,221
    Deferred income taxes                                949            947
    Other long-term liabilities                        1,454          1,322

    Stockholders' equity:
      Common stock, $.0001 par value, stated at
       amounts paid in:
        Authorized shares - 250,000,000
        Issued and outstanding shares -
         96,478,573 and 96,296,687 as of
         March 30, 2008 and
         December 30, 2007, respectively             858,700        856,193
      Accumulated other comprehensive income              60             27
      Accumulated deficit                           (764,537)      (761,852)
        Total stockholders' equity                    94,223         94,368
        Total liabilities and stockholders' equity  $175,373       $175,408




                             drugstore.com, inc.
                    Consolidated Statements of Cash Flows
                                (in thousands)

    Three Months Ended
                                                    March 30,       April 1,
                                                      2008           2007
                                                          (unaudited)
     Operating activities:
       Net loss                                     $(2,685)        $(3,778)
       Adjustments to reconcile net loss to
        net cash provided by (used in)
        operating activities:
          Depreciation                                2,076           1,891
          Amortization of marketing and
           sales agreements                             573             572
          Amortization of intangible assets             245             444
          Stock-based compensation                    2,084           2,431
          Other, net                                     (6)              -
          Changes in:
            Accounts receivable                        (792)           (322)
            Inventories                               1,474             649
            Prepaid marketing expenses and other        201            (568)
            Accounts payable, accrued expenses
             and other liabilities                   (3,003)         (1,824)
       Net cash provided by (used in)
        operating activities                            167            (505)

     Investing activities:
      Purchases of marketable securities            (14,784)         (7,146)
      Sales and maturities of marketable securities  18,438           7,775
      Purchases of fixed assets                      (5,182)         (2,176)
        Net cash used in investing activities        (1,528)         (1,547)

     Financing activities:
      Proceeds from exercise of stock options
       and employee stock purchase plan                 423             663
      Proceeds from line of credit                    3,500             300
      Principal payments on capital leases
       and term loan obligations                       (486)           (677)
        Net cash provided by financing activities     3,437             286
          Net increase (decrease) in cash
           and cash equivalents                       2,076          (1,766)
          Cash and cash equivalents,
           beginning of period                       18,572          13,393
          Cash and cash equivalents,
           end of period                            $20,648         $11,627


     FOR IMMEDIATE RELEASE
     Contact:
     Investor Relations:
     Brinlea Johnson or Chris Danne
     212-551-1453
     brinlea@blueshirtgroup.com or chris@blueshirtgroup.com

SOURCE drugstore.com, inc.

http://www.drugstore.com

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